ISO 18788:2015 is an international standard that specifies the requirements and provides guidance for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving a Security Operations Management System (SOMS) for organizations involved in providing private security services.
Here are some key points and components of ISO 18788:2015:
1. **Scope**: The standard applies to all types and sizes of organizations providing security services, including private security companies, and organizations providing security within a broader scope of services.
2. **Policy and Objectives**: Organizations must establish a security policy and objectives aligned with the organization’s context, risks, and legal requirements.
3. **Planning and Risk Assessment**: Organizations should conduct a risk assessment to identify security risks and implement appropriate risk mitigation measures. This involves planning and establishing procedures to manage identified risks effectively.
4. **Resource Management**: Ensure that adequate resources (human, financial, and technological) are available and managed efficiently to achieve the security objectives.
5. **Training and Competence**: Implement training programs to ensure that personnel have the necessary skills and competence to perform their security-related tasks effectively.
6. **Operational Planning and Control**: Develop and implement operational plans and controls to ensure effective delivery of security services, including incident management and emergency response procedures.
7. **Communication**: Establish effective communication processes with clients, stakeholders, and relevant authorities to ensure transparency and timely exchange of information.
8. **Performance Evaluation**: Monitor and measure the performance of the Security Operations Management System (SOMS) against set objectives and criteria. This includes conducting internal audits and management reviews.
9. **Continuous Improvement**: Implement processes for continual improvement of the SOMS based on monitoring, evaluation, and feedback.
10. **Legal and Ethical Compliance**: Ensure compliance with applicable laws, regulations, and international standards related to security operations. Additionally, uphold ethical principles and professional conduct.
Implementing ISO 18788:2015 can help organizations demonstrate their commitment to providing quality private security services, enhance their credibility and reputation in the industry, and ensure the safety and security of their clients, personnel, and assets.
If you’re considering implementing ISO 18788:2015 or need assistance with understanding its requirements in more detail, it’s advisable to consult with security management professionals or seek training and certification services from accredited organizations.
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