Courtesy: ISO/TS 29001:2010 petroleum petrochemical and natural gas
ISO 9001 and ISO 9004 are quality management system standards which have been designed to
complement each other, but can also be used independently.
ISO 9001 specifies requirements for a quality management system that can be used for internal application
by organizations, or for certification, or for contractual purposes. It focuses on the effectiveness of the
quality management system in meeting customer requirements.
At the time of publication of this International Standard, ISO 9004 is under revision. The revised edition of
ISO 9004 will provide guidance to management for achieving sustained success for any organization in a
complex, demanding, and ever changing, environment. ISO 9004 provides a wider focus on quality
management than ISO 9001; it addresses the needs and expectations of all interested parties and their
satisfaction, by the systematic and continual improvement of the organization’s performance. However, it is
not intended for certification, regulatory or contractual use.
During the development of this International Standard, due consideration was given to the provisions of
ISO 14001:2004 to enhance the compatibility of the two standards for the benefit of the user community.
Annex A shows the correspondence between ISO 9001:2008 and ISO 14001:2004.
This International Standard does not include requirements specific to other management systems, such as
those particular to environmental management, occupational health and safety management, financial
management or risk management. However, this International Standard enables an organization to align or
integrate its own quality management system with related management system requirements. It is possible
for an organization to adapt its existing management system(s) in order to establish a quality management
system that complies with the requirements of this International Standard.
The goal of this Technical Specification is the development of a quality management system that provides for
continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply
chain and from service providers.
This Technical Specification, coupled with applicable customer-specific requirements, defines the fundamental
quality management system requirements for those subscribing to this Technical Specification.
This Technical Specification is intended to avoid multiple certification audits and provide a common approach
to a quality management system for the petroleum, petrochemical and natural gas industries.
Licensed Copy: Mr. Universiti Teknologi Malaysia User, Universiti Teknologi Malaysia, 15/11/2010 09:39, Uncontrolled
Copy, (c)
This Technical Specification defines the quality management system for product and service supply
organizations for the petroleum, petrochemical and natural gas industries.
Boxed text is original ISO 9001:2008 text unaltered and in its entirety. The petroleum, petrochemical, and
natural gas industry sector-specific supplemental requirements are outside the boxes.